We are honored to contribute to your special day with Nayibi’s one-of-a-kind bridal designs. Nayibi’s bridal line showcases a diverse array of designs, all meticulously crafted on a made-to-order basis. The process, from selecting the perfect style to the final creation, can span between three to six months, reflecting the attention to detail and care inherent in every stitch and textile choice.
Given the bespoke nature of the creations and the intricate processes involved, we adhere to a strict policy regarding exchanges and returns. Once your order is received, the process begins specifically with you in mind, and as such, we cannot accommodate changes, returns, or alterations. Each garment is crafted with unparalleled dedication, ensuring its uniqueness and quality. Therefore, these garments are FINAL SALE.
To ensure the perfect fit for your special day, we will provide a comprehensive measurement form, along with detailed instructions to assist you in accurately capturing your measurements. We encourage you to seek professional assistance, as the precision of these measurements is paramount. Should you have any questions or uncertainties during this process, we are ready to provide guidance and support, ensuring that the final piece.
- Upon receiving your order, you'll have 24 hours to carefully inspect your garment: zippers, embellishments, and other details, as well as try on the dress. In the unlikely event that a defect is discovered during this period, rest assured it will be promptly repaired at no additional cost. At Nayibi Mexico, each dress undergoes thorough inspection before shipment to mitigate such occurrences. To adhere to our policy, any defects must be reported within 24 hours of delivery.
It's important to note that while we strive to deliver your dress in a timely manner, factors beyond our control, such as shipping or customs delays, may occur. Therefore, we recommend placing your order with ample time to spare, ideally allowing for a month or two before your big day. We are committed to making your bridal journey as seamless and joyful as possible. We look forward to crafting a dress that not only captures the essence of you but also becomes a cherished heirloom for generations to come.
